Refund policy
At Bikers Paradise, we are committed to delivering genuine and quality riding gear, helmets, and accessories. Please read our policy carefully before placing an order.
Policy Type: No Return & No Refund · Exceptions: Damaged or Wrong Product Only
1. No Return Policy
All products sold on Bikers Paradise are covered under a No Return Policy. Once an order is placed and delivered, it cannot be returned, exchanged, or refunded.
We request all customers to carefully check the product details, size, color, compatibility, and specifications before placing an order.
2. Cancellation Policy
Orders once placed cannot be cancelled after they have been processed or shipped from our warehouse.
Bikers Paradise reserves the right to cancel any order due to stock unavailability, pricing errors, suspicious transactions, or unforeseen circumstances. In such cases, a full refund will be issued to the original payment method.
3. Damaged Or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and your order details.
After verification, we may provide a replacement, store credit, or suitable resolution depending on the issue.
4. Non-Eligible Cases
- Change of mind after purchase
- Incorrect size selected by customer
- Minor color variation due to screen settings
- Products damaged due to misuse or improper installation
- Used, worn, or altered products
5. Contact Information
Email: bikerparadise2@gmail.com
Phone: +91 8302681223
Address: Shop at Ground Floor, Plot No. 481, Sindhi Colony, Near JS Nursing Home, Adarsh Nagar, Jaipur, Rajasthan, 302004
For any order-related support or assistance, feel free to contact our team. We are always here to help our riders.